Official Documents

Privacy Policy n57 — Malaysian Casino Player Data Protection

At n57, your privacy is more than a legal obligation — it is a commitment we take seriously from day one. This document clearly explains what data we collect, how we use it, who it may be shared with and the rights you hold as a player on our platform. We believe transparency is the foundation of the trust you place in us.

Updated: 1 January 2026

Six Pillars of Protection n57 Privacy

Every aspect of the n57 Privacy Policy is built to protect your information — not merely to satisfy legal requirements, but because we genuinely value the trust you place in us.

256-bit SSL Encryption

All data transmitted between your device and n57 servers is protected with bank-grade 256-bit SSL encryption. No third party can intercept or read your information while in transit.

No Data Sales

N57 has never and will never sell your personal data to any third party for marketing purposes. Your information remains yours and is used solely for the purposes stated in this Privacy Policy.

Secure KYC

Our identity verification (KYC) process uses an integrated and secure system. Documents you submit are stored in an encrypted environment and are accessible only to authorized personnel.

Control in Your Hands

You may request access, correction or deletion of your personal data at any time. Marketing and communication preferences can also be easily updated through your account.

Time-Limited Storage

Your data is not stored indefinitely. n57 adheres to a clear data retention policy — information that is no longer needed will be securely deleted according to a set schedule.

Regular Security Audits

The n57 data protection system undergoes independent security audits on a regular basis to ensure all protective measures remain current and on par with the best industry standards.

01

Data We Collect

When you register and use the n57 platform, we collect various types of information to enable us to provide a secure, fair and high-quality service. This data collection is carried out transparently and only for legitimate purposes.

Information you provide directly:

  • Full name, date of birth, and residential address upon account registration.
  • Email address and phone number for communication and verification purposes.
  • Identity documents (identity card, passport) for the KYC process.
  • Details of payment methods used for deposits and withdrawals.
  • Any information you provide when contacting our customer support.

Information collected automatically:

  • IP address, device type, operating system and web browser used.
  • Activity log data including login times, pages visited and actions taken.
  • IP-based location data for security and compliance purposes.
  • Game session data including games played, bets placed and outcomes.

We only collect data that is strictly necessary to provide our services. Each category of data collected has a clear and legitimate purpose.

02

How We Use Your Data

The data we collect is used for various purposes directly related to the operation of the n57 platform and your experience as a player. We do not use your data for unrelated or unexpected purposes.

Purpose of Use Data Type Legal Basis
Account management & identity verification Name, IC, date of birth Contract
Deposit & withdrawal processing Payment information Contract
Security & fraud prevention IP, activity logs, location Legitimate Interest
Customer support Email, phone, chat records Contract
Marketing communications (where permitted) Email, phone Consent
Legal compliance & reporting All related data Legal Obligation

We use your game data in aggregate form (without individual identification) for platform improvement, trend analysis and the development of better new features for all players.

03

Data Sharing with Third Parties

N57 does not share, sell, or rent your personal data to third parties for their own marketing purposes. However, there are limited situations where data sharing is necessary for platform operations:

  • Payment service providers: Transaction details are shared with trusted payment processors to enable deposits and withdrawals to be handled securely.
  • Game software providers: Basic game session data is shared with licensed game providers to ensure game integrity.
  • Regulatory authorities: n57 will disclose required information when lawfully requested by competent authorities in accordance with applicable laws.
  • Technical service providers: Cloud infrastructure and security providers bound by strict confidentiality agreements.

All third parties that receive n57 user data are subject to legally binding data protection agreements. They are prohibited from using that data for any purpose other than what is specified in the relevant agreement.

Note: n57 will never request your login credentials through any third-party channel. Be cautious of anyone claiming to represent n57 and asking for your personal information.

04

Data Encryption & Security

The security of your data is n57's number one priority. Our platform employs multiple layers of protection working simultaneously to keep your information safe at all times:

  • 256-bit SSL Encryption protects all communications between your device and our servers — the same standard used by leading banking institutions.
  • Encryption of data at rest ensures that information stored in our database remains unreadable even in the event of unauthorised access.
  • Two-factor authentication (2FA) available for all accounts as an additional layer of security during login.
  • 24/7 Security Monitoring by automated systems that detect and respond to any suspicious activity in real time.
  • Role-based access control (RBAC) ensures that only authorised personnel can access sensitive player data, and every access is logged for audit purposes.

While we take all reasonable precautions, no system can be guaranteed 100% secure. You also play an important role by keeping your password and account login details confidential. If you suspect your account has been compromised, please contact our customer support immediately.

05

Cookies & Tracking Technologies

N57 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential cookies: Required for core platform functions such as login authentication and session management. These cookies cannot be disabled.
  • Functionality cookies: Saves your preferences such as language and display settings for a more personalized experience.
  • Analytics cookies: Helps us understand how players use the platform for continuous improvement. Data is collected in aggregate form and does not identify individuals.
  • Security cookies: Detects unusual login patterns and protects your account from unauthorized access.

You can manage cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of the n57 platform. Continued use of our platform after the cookie notice is displayed is considered your consent to the use of cookies as described.

06

Data Storage & Retention Period

N57 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations.

  • Active account data: Retained for as long as your account is active and for a defined period following account closure.
  • Financial transaction records: Retained for a minimum of seven (7) years in compliance with financial legislation and anti-money laundering requirements.
  • KYC documents: Retained for the duration your account is active and for the period required by regulatory rules following account closure.
  • Customer support communication logs: Retained for two (2) years for reference and service improvement purposes.
  • Security log data: Retained for one (1) year for investigation purposes in the event of an incident.

Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered. You may request early deletion of your data subject to applicable legal retention obligations.

If you close your n57 account, we will inform you of the applicable data retention period and the deletion procedure that will be followed.

07

Your Rights

As an n57 player, you have protected rights over your personal data. We are committed to making it easy for you to exercise these rights in a straightforward and hassle-free manner.

Right of Access

You have the right to request a copy of the personal data we hold about you and information on how it is used.

Right to Rectification

You may request the correction of inaccurate or incomplete personal data in our records.

Right to Erasure

You may request the deletion of your personal data subject to applicable legal obligations.

Right to Restriction

You may request that we restrict the processing of your data in certain circumstances provided for by law.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another provider.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing a reason.

To exercise any of the above rights, please contact the n57 customer support team via live chat, available 24/7. We will process your request within a reasonable timeframe and notify you of the action taken.

08

Privacy Policy Changes

N57 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new technologies, regulatory requirements, or other legitimate reasons. Any changes take effect upon publication of the latest version on this website.

  • You will be notified of significant changes via in-platform notifications or email at least 7 days before they take effect.
  • The latest effective date is always shown at the top of this document.
  • Continued use of the n57 platform after changes take effect constitutes acceptance of the updated Privacy Policy.
  • If you do not agree with the changes made, you have the right to close your account before the effective date.

This Privacy Policy and all amendments made are part of the Terms and Conditions n57 in its entirety. In the event of any conflict between those documents, this Privacy Policy shall prevail on matters relating to the processing of personal data.

The latest version of the Privacy Policy is always available at /privacy-policy. We recommend you review this page periodically.

Effective Date

This Privacy Policy is effective from 1 January 2026 and supersedes all previous versions.

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